GM's reputation for quality doesn't bode well for its health care aims
LETTER — Posted Aug. 15, 2005
Regarding "GM tries steering health costs: Is what's good for GM good for doctors?" (Article, July 18):
The article about General Motors trying to steer health costs reminds me of the problems we had with GM 20 years ago when we opened a freestanding outpatient surgicenter.
GM at that time refused to let its employees utilize our facility even though it was cost- and quality-effective.
GM has never been able to manage the quality of its own products, let alone try to manage medical quality.
How does one lower the health costs per car? You sell more cars.
Nobody at GM has figured this out. Honda and Toyota have.
Robert Frischer, MD, Wichita Falls, Texas
Note: This item originally appeared at http://www.ama-assn.org/amednews/2005/08/15/edlt0815.htm.