Business

Survey: Communication aids satisfaction

NEWS IN BRIEF — Posted Feb. 19, 2007

Print  |   Email  |   Respond  |   Reprints  |   Like Facebook  |   Share Twitter  |   Tweet Linkedin

Communication with their physician is what would most improve satisfaction for most patients, according to a recent survey conducted by DoctorsDirect.com, an online marketplace for medical services and physician information.

The survey, conducted for DoctorsDirect.com by Synovate of Chicago, asked 1,000 respondents what would most improve satisfaction at their next appointment, besides more one-on-one time with their physician.

They were asked to choose only one of five responses: less paperwork in the waiting room; heated exam tables and equipment; ability to make appointments outside of office hours; knowing what to expect before an appointment; and receiving follow-up. The most popular choice was more follow-up after an appointment at 31%, followed by knowing what to expect ahead of time at 26%.

Note: This item originally appeared at http://www.ama-assn.org/amednews/2007/02/19/bibf0219.htm.

Back to top


ADVERTISEMENT

ADVERTISE HERE


Featured
Read story

Confronting bias against obese patients

Medical educators are starting to raise awareness about how weight-related stigma can impair patient-physician communication and the treatment of obesity. Read story


Read story

Goodbye

American Medical News is ceasing publication after 55 years of serving physicians by keeping them informed of their rapidly changing profession. Read story


Read story

Policing medical practice employees after work

Doctors can try to regulate staff actions outside the office, but they must watch what they try to stamp out and how they do it. Read story


Read story

Diabetes prevention: Set on a course for lifestyle change

The YMCA's evidence-based program is helping prediabetic patients eat right, get active and lose weight. Read story


Read story

Medicaid's muddled preventive care picture

The health system reform law promises no-cost coverage of a lengthy list of screenings and other prevention services, but some beneficiaries still might miss out. Read story


Read story

How to get tax breaks for your medical practice

Federal, state and local governments offer doctors incentives because practices are recognized as economic engines. But physicians must know how and where to find them. Read story


Read story

Advance pay ACOs: A down payment on Medicare's future

Accountable care organizations that pay doctors up-front bring practice improvements, but it's unclear yet if program actuaries will see a return on investment. Read story


Read story

Physician liability: Your team, your legal risk

When health care team members drop the ball, it's often doctors who end up in court. How can physicians improve such care and avoid risks? Read story

  • Stay informed
  • Twitter
  • Facebook
  • RSS
  • LinkedIn