opinion
Quick course in phone know-how
Posted May 30, 2011
Regarding: "Is your telephone hurting your practice?" (link): What has worked well for me for 49 years of medical practice has been simple, old-fashioned and summarized in nine words: When it rings, pick it up and say, "Hello."
Chester Todd, MD, Rocksprings, Texas
Note: This item originally appeared at http://www.ama-assn.org/amednews/2011/05/30/edlt0530.htm.