Privately insured becoming more dissatisfied with health care costs

NEWS IN BRIEF — Posted Dec. 10, 2012

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People with commercial health insurance are growing less satisfied with the money they pay out of pocket for medical services, while those on government programs are more satisfied, according to a data brief issued Nov. 29 by Gallup.

Researchers surveyed 1,015 adults with employer-sponsored or individual private health insurance from Nov. 15-18. The proportion with private insurance who are satisfied with out-of-pocket expenses declined from 68% in 2001 to 57% in the most recent survey. Satisfaction with the money spent among those on Medicare and Medicaid increased from 68% in 2001 to 76% in 2012.

Researchers believe these trends are a result of commercially insured people having to pay a larger share of premiums and other expenses. The survey also found that the proportion in a plan where the employer paid 100% of premiums declined from 19% in 2001 to 10% in 2012. The percentage sharing the expenses with an employer went up from 54% in 2001 to 64% in 2012.

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