Business
More consumers surf health plan sites
NEWS IN BRIEF — Posted Aug. 2, 2004
About 21.9 million of online adults accessed Web sites of health plans to manage their benefits, up from 11.3 million in 2002, according to a survey by Manhattan Research, a New York-based market research firm. Online adult Americans -- those who access the Internet monthly or more often -- are accessing the sites to look up information about their physician, health coverage, obtain benefits updates, treatment options, and conduct routine customer service requests.
Note: This item originally appeared at http://www.ama-assn.org/amednews/2004/08/02/bibf0802.htm.












