Business
Calif. Blue Cross pays quality bonuses
NEWS IN BRIEF — Posted Aug. 9, 2004
Blue Cross of California paid $56.9 million in quality bonus incentives to 134 physician groups for their performance in 2003, doubling payout and nearly doubling the number of groups that received money last year.
Payments are related to the plan's quality scorecard, which was implemented for its HMO medical groups in 2001. Quality measures include patient satisfaction surveys, waiting times for appointments, number of complaints, and patient turnover.
Note: This item originally appeared at http://www.ama-assn.org/amednews/2004/08/09/bibf0809.htm.












