Government

Physicians receiving Medicare survey

NEWS IN BRIEF — Posted Dec. 17, 2007

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The Centers for Medicare & Medicaid Services this month began sending its 2008 Medicare provider satisfaction survey to 35,000 physicians and other health professionals participating in the program.

The doctors and other participants in the fee-for-service program, whom the agency selected randomly, will be asked to rate their Medicare contractors on a scale from 1 to 6 based on how well they perform key services. The areas on which the contractors will be graded are provider inquiries; provider outreach and education; claims processing; appeals; provider enrollment; medical review; and provider audit and reimbursement.

Physicians who receive the survey and wish to participate can submit their responses to CMS via a secure Web site, mail, fax or telephone.

The agency said the survey can be completed in 15 minutes.

Note: This item originally appeared at http://www.ama-assn.org/amednews/2007/12/17/gvbf1217.htm.

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